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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-05-2011
My Device: curve 9360
My Carrier: three

activation password?

I have just bought a blackberry. I am trying to hook it upto my email accounts -yahoo, hotmail, etc. but before i can do that it wants ACCOUNT ACTIVATION - EMAIL and ACTIVATION PASSWORD. I have literally no idea how to obtain these - do I have to pay? I am more than willing to pay, but I have spent hours searching the website and there is no mention of it at all - I heard my friends at one point say it costs like £6 a month to use it? Why is there absolutely no trace of how I should make it work?


I am a regular consumer - not working for a big company - I haven't got 1000 handsets to link up - just one

I have had loads of smartphones in the past and all you literally do is input the email address and password and maybe some 168.*** stuff.


I have just registered two sets of credentials with blackberry, despite the claim that the blackberry ID is the single one i would require for 'all' services: these are blackberry ID and another which allows me to write on forums. The handset I have got is off my friend and I have put a prepay sim in it.


Can it work? Do I need to sell it? I am really fed up with this at the minute - there is no information here for people who are new.

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: activation password?

Hi there,

Did your friend that you bought it off of work with a company that used a BlackBerry Enterprise Server (BES)? If so, you will need to remove the IT policy on the device.

You can find the instructions on how to do that here: http://www.blackberry.com/btsc/KB14202

I hope that helps!

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Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: activation password?

You need to get in contact with your carrier and ensure you are provisioned for Blackberry Data (normally called Blackberry Internet Service) - in the UK at least this costs circa £5 a month. 


Once your account is provisioned with the correct data plan you will be able to setup your personal email accounts.