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New Contributor
Posts: 2
Registered: ‎01-15-2013
My Device: 9790
My Carrier: Dialog
Accepted Solution

address bar on the browser missing

hi

 

out of the blue, the address bar on the blackberry browser went missing. normally i'd have the address bar and tabs button on the top of the web page, but they are now there now Smiley Sad.

i've tried dragging the top down but that can't be done. my phone's a bold 9790 - it there a way to re install the browser?

 

many thanks,

farah

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: address bar on the browser missing

Hello farahs

 

Welcome to BlackBerry Support Forums

 

Have you performed a battery pull restart yet ? If not then do it by removing the battery while your device is Powered On , wait for a min. then re-insert it back .After reboot please check if issue resolves.

 

Try it and let us know.

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New Contributor
Posts: 2
Registered: ‎01-15-2013
My Device: 9790
My Carrier: Dialog

Re: address bar on the browser missing

Thank you!!!!!!!!!!!!!! Smiley Very Happy it's there now!!!  Smiley Very Happy

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: address bar on the browser missing

You are most welcome... Enjoy Smiley Happy

 

 

Cheers !

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.