Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
07-19-2013 01:58 PM
Welcome to BlackBerry Support Forums
Have you tried a Battery pull restart yet ! If not then first advice is a battery pull .
Also read this article and see if that helps : You Should Know: Customizing Ringtone, Notifications and Alerts for BlackBerry 7.
07-20-2013 02:01 PM
Tried it..didn't work
With those word I'm unable to figure what you tried ! If above doesn't help then as a next steps contact your Carrier Boost who is responsible for all of your services including formal support.