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Posts: 1
Registered: ‎01-26-2009
My Device: Not Specified

an account already exists for this PIN

when I try to set up an account, I get the above message, what should I do?
Posts: 95,163
Likes: 24,501
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: an account already exists for this PIN

You bought a used or remanufactured device?

 

You must call either the previous owner OR that carrier and ask that the PIN of the device be released from the previous account. 



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