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Contributor
Posts: 10
Registered: ‎12-30-2013
My Device: curve 9220
My Carrier: globe

any chance of reviving my curve 9220.....

it all started from re-booting then all of a sudden i cant turn it on anymore... i tried charging it but even the red LED is not working... Smiley Sad is there any chance of reviving it??? i do hope someone could help me with my problem... any help will be well appriciated... Smiley Happy tnx in advance.... 

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: any chance of reviving my curve 9220.....

Try anging the battery - Replace the oldbattery with a new one


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Hall of Famer III
Posts: 59,058
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: any chance of reviving my curve 9220.....


eckounltd01 wrote:

it all started from re-booting then all of a sudden i cant turn it on anymore... i tried charging it but even the red LED is not working... Smiley Sad is there any chance of reviving it??? i do hope someone could help me with my problem... any help will be well appriciated... Smiley Happy tnx in advance.... 


Hello!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.



It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Contributor
Posts: 10
Registered: ‎12-30-2013
My Device: curve 9220
My Carrier: globe

Re: any chance of reviving my curve 9220.....

good day sir/madam... thanks for the time replying on my problem... i'll try to do the fist option... Smiley Happy i've already done the 2nd option.. and my battery is good... hope this works!!! (fingers crossed) thanks again sir/madam. i'll let you know if it works as soon as possible... Smiley Happy

Contributor
Posts: 10
Registered: ‎12-30-2013
My Device: curve 9220
My Carrier: globe

Re: any chance of reviving my curve 9220.....

btw... after doing steps 1-4... do i have to unplugged the charger from my unit before inserting the battery or do i leave it plugged??? just for verification that im doing it right... thanks..... Smiley Wink

 

Hall of Famer III
Posts: 59,058
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: any chance of reviving my curve 9220.....

Leave it attached, as I documented above:

  • throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Contributor
Posts: 10
Registered: ‎12-30-2013
My Device: curve 9220
My Carrier: globe

Re: any chance of reviving my curve 9220.....

ok  thanks... Smiley Happy i'll try it now  and let you know if it works for me.... Smiley Wink

Contributor
Posts: 10
Registered: ‎12-30-2013
My Device: curve 9220
My Carrier: globe

Re: any chance of reviving my curve 9220.....

a good day to all support team.... and a sad day for me... coz i have tried the solutions that you've given me... but to no avail... Smiley Sad it still doesnt start-up... Smiley Sad looks like theres no hope for my BB anymore Smiley Sad Smiley Sad 

anyways... i do appreciate your effort Smiley Happy and a lot of thanks for spending your time giving me options to revive my BB... Smiley Happy keep-up the good work guys..!! nice job!!! (is there any other options?) thanks!! Smiley Happy

Hall of Famer III
Posts: 59,058
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: any chance of reviving my curve 9220.....

Hi again,

So, just to understand clearly. You did the 4h15m process and your BB would not start up. That result, while indeed sad, makes perfect sense.

But, what about the battery swap test which I also provided you? A result of the same as you report would not make complete sense. What happened with the other BB using your battery? Or did you skip over that particular diagnostic test?

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Contributor
Posts: 10
Registered: ‎12-30-2013
My Device: curve 9220
My Carrier: globe

Re: any chance of reviving my curve 9220.....

sad to say i skipped that 1.. coz i cant find anyone with the same unit as mine... Smiley Sad but ive tried testing it by using a volt tester... & im still looking for someone who has the same unit as mine... i'll let you know if its just my darn battery is the culprit... Smiley Happy thanks again guys!!! Smiley Happy