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New Contributor
Posts: 3
Registered: ‎11-05-2013
My Device: curve 8520
My Carrier: vodafone
Accepted Solution

app error 523 blackberry curve 8520

Hello,

I have read a lot of instruction how to fix this problem, but in my case the problem is that my desktop software doesn't "see" my device...what can i do?

 

Thanks

Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: app error 523 blackberry curve 8520

Hi

 

    For this you need to reload the software of your device. You can do this by following the steps below.

 

1. Go to google on the field type in ( blackberry software update ( name of your carrier ) )

2. download the device software

3. install it on your computer.

4. once installed plug your device into the computer ( without the battery)

5. go to Computer / C driver / program files ( x86 ) / Common files / research in motion / app loader / LOADER

6. click on LOADER and follow the prompt.

7. it will take time to recognize your PIN or device. Just continue clicking NEXT until it push through.

8.after that it will prompt you in selecting your language then a page with " finish or close " will appear just click either of them for the process to proceed.

9. a loading bar will show up. When you receive an error message that says something like " cannot detect device "

that is the time for step 10.

10. put the battery back
 and click on "Retry"

11. it will take time but keep on retrying untill the process proceed.

12.once all the loading is done you may either receive " a fatal error occured or software update success"

dont worry about the fatal error it says that but your device should be booting up.

 

let me know if this help.

Let me know if this help.
New Contributor
Posts: 3
Registered: ‎11-05-2013
My Device: curve 8520
My Carrier: vodafone

Re: app error 523 blackberry curve 8520

despite the fact that i have lost all my messeges and contacts Smiley Sad(( , it works perfectly.

THANK YOU VERY MUCH

Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: app error 523 blackberry curve 8520

Hi

 

    Yes, sorry about your contacts, the error already occured so we cannot do a back up anymore.

but if you have a previous back up you can restore it. also if you are using outlook you can use it to syncronize your contacts to your device.

Let me know if this help.
New Contributor
Posts: 3
Registered: ‎11-05-2013
My Device: curve 8520
My Carrier: vodafone

Re: app error 523 blackberry curve 8520

anyway

thanks a lot! Smiley Happy