08-04-2009 04:11 PM
08-06-2009 11:45 PM
My blackberry pearl (8100) is not password protected and when I try to use Desktop manager to update the software halfway through the update the blackberry will stop give the 523 message and the update will stop saying there's a fatal error try again.
I downloaded the desktop manager (v4.3) and the handheld software from the t-mobile website....
This is a MS Windows issue.
During the OS reload the device restarts and the Desktop Manager waits without sending any traffic over the USB port (why? the devcie isnt going to respond as it is restarting!).
Windows thinks your not using the port and, if power managemet is enabled for the USB root hub, disconnects the power to the usb port and thus to the device. Thus the device will restart and not get the data from the Desktop manager and be unable to load.
Thus do the following BEFORE doing an OS reload:
- Start - Control Panel - System - Harware - Device Manager - Universal Serial Bus COntrollers
- hit the 'plus' sign to expand the list.
For each USB ROOT HUB, right click and select properties.
Click Power Management Tab
Uncheck "Allow the computer to turn off USB to conserve power"
This is the deathneth to BB's and unchecking for ALL USB root hubs will enable to you have a wonderful device again!
(NB: You have to do to all USB root hubs as we cant tell which one Windows uses for each port... )
Hope this helps!
09-08-2009 03:29 PM
will wiping the system delete all of my info (contacts, pictures, messages...etc.)?Message Edited by mcrmy44 on 09-08-2009 03:06 PM
Yes...see these KBs:
KB14058 Delete all data and applications from the BlackBerry smartphone using the Wipe Handheld option
KB16307 Actions that the BlackBerry smartphone performs during BlackBerry smartphone wipe processes
12-05-2009 11:11 PM
Please help me!
I have tried and tried to find the BlackBerry Java Loader program, with no luck!
I need to finx a app error 523 on My Blackberry 8350i !
If you can asist me, I would greatly appreciate it!
12-06-2009 01:01 PM
05-29-2010 02:44 PM
I got an App Error 523 message yesterday. After reading and following everyone's input, I have come to the process where I choose "Application Loader" from Blackberry Desktop Manager to try to "remove" applications.
But the process is stuck at "Connect to Device" and it doesn't seem to move any where. Does anyone know how long this may take?