10-21-2012 09:36 AM
my blackberry 9900 keeps loading with app error 606 reset, it done it for 2 hours and i lick reset and it happens again, i have taken the battery out and put it back in, sometimes it just come on and then doesnt let me press anything and goes straight off! i cant do anything on it and i dont know what to do?!
10-21-2012 11:40 AM
Does BlackBerry desktop software recognise your device when you connect if not you had to use Apploader to load the OS on your device.Have a look :
KB10144 : How to Force the detection of the BlackBerry smartphone using Application Loader.
I hope you have your device backup ,please try it and let us know.
Additional information :
KB23954 "App Error 606" is displayed on the BlackBerry smartphone
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06-08-2016 04:20 AM
06-08-2016 05:51 AM - edited 06-08-2016 05:53 AM
@clivejohn There is a link to the KB article on that error posted above by @prince2012. To repeat, see http://support.blackberry.com/kb/articleDetail?Art
Try a hard reset first. Directions linked at the article.
If the hard reset does not fix the problem, I would next try booting in safe mode to do a backup, if possible. The article doesn't mention safe mode, and it may not work, but try. See http://support.blackberry.com/kb/articleDetail?art
Finally, if the hard reset doesn't work, reload the OS. Hopefully you have a backup. Directions to reload the OS are linked at the article.