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New Contributor
Posts: 5
Registered: ‎02-14-2013
My Device: 9300
My Carrier: south africa

app problem

Hi! I'm using a bb 9300, I have deleted one of the apps months ago, now I want to use the app and I can't find it on appworld. How do I restore some phone and get all the apps that came with my phone? Please help
Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: app problem

Hello,

 

If you didn't originally get the app from AppWorld, then looking for it there may well indeed be fruitless. If the app is something that, as you say, came on your BB originally, then you need to use the AppLoader tool to replace the app back onto your BB. You can do that via the Desktop Software:

  • KB14473 How to install an application on a BlackBerry smartphone using the BlackBerry Desktop Software

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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