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New Contributor
Posts: 3
Registered: ‎08-02-2013
My Device: blackberry 9360
My Carrier: vodaphone

app world I'd

I made a blackberry I'd up on my pc then whent to put it in my phone keep saying wrong password but I can log into it on pc? So at minute I can't use bbm because I need this. Can any one please help me thank you.
Hall of Famer III
Posts: 58,435
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: app world I'd

Hi and Welcome to the Community!

Please provide the exact and complete error message that is displayed. There are several possibilities based on the brief information you provided, and it's best to be 100% certain which one it is so as to provide you with useful guidance.

Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎08-02-2013
My Device: blackberry 9360
My Carrier: vodaphone

Re: app world I'd

I go on my phone go onto blackberry I'd I put my details in that I regesterd on my pc then when it comes to end I click save then asks for password says password is wrong and I need wait 15 min before I try again.
Hall of Famer III
Posts: 58,435
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: app world I'd

So, "password is wrong" is the exact and complete message that it presents? Please look again, for I think that it is not. (And hence the reason I asked above for "exact and complete"....and now am asking again...)

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 3
Registered: ‎08-02-2013
My Device: blackberry 9360
My Carrier: vodaphone

Re: app world I'd

You have exceeded the number of attempts to verify your password for security reasons you have been locked out for 15 minutes
Highlighted
Hall of Famer III
Posts: 58,435
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: app world I'd

Thank you...refer:

  • KB24157 BlackBerry ID lockout behavior

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................