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New Member
Posts: 1
Registered: ‎04-25-2013
My Device: blackberry curve 8520
My Carrier: mtn

app world log in problems

Iam using a bb 8520 curve and have problems logging into app world, it keeps on returning an error page despite me enterring the correct email & password. Pls help
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Hall of Famer III
Posts: 57,531
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: app world log in problems

Hi and Welcome to the Community!

Please provide us with the exact steps you attempt (starting from the homescreen, please) and the exact results of each step. Very importantly, please provide the exact and complete content of any error messages presented...from "an error page", it is not possible to understand your situation nor provide you with any useful recommendations.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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