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Contributor
Posts: 11
Registered: ‎12-07-2012
My Device: blackberry curve 8520
My Carrier: vodafone

app world purchases

Hi I got the bb curve 9320 I had the curve 8520 before it and I had purchased themes and paid for them on my 8520 but now they won't work on my 9320 as I am on os 7.1 , I am just wondering is there any way of being refunded with the themes that I have bought and paid for if they are not working for me, if any one could help with this would be appreciated cheers.
Highlighted
Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: app world purchases

Hello,

You would have to check the various policies of the Theme Developers as well as AppWorld. Refunds for AppWorld are requested by contacting your mobile service provider and requesting escalation up to BlackBerry to process your request.

But...if you actually had some utility out of the themes on your 8520, then you might run afoul of any refund policies...

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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