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BlackBerry® OS Smartphones

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New Contributor
Posts: 7
Registered: ‎01-15-2012
My Device: torch 9810
My Carrier: att

app world will not download any thing

Every time I try to download an app.  I get the same message: Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connecdtions and try again..  texting works internet works is not a connection problem  This has been going on for months now.  I have a Torch 9810 with up to date software.

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: app world will not download any thing

Hello wmrayt and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having difficulty with your BlackBerry App World™ storefront.

 

The article KB28188 "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone" will help to address this error you are seeing.

 

Let me know how you make out.

 

-HMthePirate

 

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Highlighted
New Contributor
Posts: 7
Registered: ‎01-15-2012
My Device: torch 9810
My Carrier: att

Re: app world will not download any thing

Followed all the instructions.  Still gives the error when the download tries to start.