07-05-2012 06:17 PM - edited 07-05-2012 06:40 PM
Hi, i was just wondering if anyone could help me, so i get up today an go on my phone to find my bb app world has gone and so has my bbm. I have tried downloading it all again but nothing is working, it is driving me mad i just want my bbm back. I have rebooted my phone 12 times iv tried so many things im now just thinking on getting rid of the phone if i cant get it back PLZ HELP
07-05-2012 06:50 PM
First, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code