Each app developer chooses the device model number and OS level combinations that they will support, and they must port their app to each and every combination of those that they decide on. Given that is such a large set, most choose a subset to support, and only port their app to what they choose.
Given that the 95xx series is End Of Live, it's doubtful that many developers are doing much for it. But, in any event, the proper place to raise the inquiry is with the developer...for it is their responsibility to control their app.
Occam's Razor nearly always applies when troubleshooting technology issues!
New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.