07-04-2012 06:34 PM
hello - can someone please give me some advice on my bb before it ends up hitting a wall! i have a 9360 and when i have downloaded/uninstalled an app it comes back on showing i have low battery!? in most cases i just reverse the process and take the battery out an put it back in again but tonight it will not acknowledge any battery life at all. its just saying low battery and flashing. It actually sat on charge for half an hour plugged in and still showed battery at being 1% anyone else had this?! What do i do?
07-04-2012 07:11 PM
Hi and Welcome to the Community!
Try this sequence...but, you must leave the BB on a known good wall charger (not PC USB) for the entire 4h15m process here.
Sometimes, this will "kick start" things.
On the other hand, your battery or your BB may be defective or damaged...to test this:
The results of this will indicate if your battery or your BB has a problem.
Good luck and let us know!
07-04-2012 07:29 PM