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New Member
Posts: 2
Registered: ‎04-23-2010
My Device: 8100 pearl
My Carrier: t-mobile

audio message

why i can not listen to any audio mesage send or email to me ..please someone HELP ME..THANKS..

Hall of Famer III
Posts: 58,181
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: audio message

Hello,

Sorry, but you'll need to provide a bit more details...for instance, is the audio file you receive of a format that is compatible with the BB Media Player? You may need to check your BB user guide to find out.

Further - Is there an error message presented when you attempt to play the file? If so, what is the complete and exact content of that error message?

Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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