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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎02-11-2009
My Device: Not Specified

automatic text and call deleting?

i just got the pearl 8130 and for some reason it is deleting every text message i send and everyone i receive before i read them. it also deletes all of my call history. does anyone else have this problem? and if so how do i fix it???

thanks!

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: automatic text and call deleting?

You're facing memory constraints in your device. Due to which MMS are being received in your device but for low memory they were deleted you even see them.

 

Perform the following steps -

  1. Give a soft reset by removing the battery for 30sec.
  2. Check how much memory is free in your device to Options -> Status -> Free Memory. To view all the database size go to Option -> Status -> click Menu button then select Database Sizes
  3. Delete less frequently used application. To delete go to Options -> Advanced Options -> Applications -> highlight the application you want to delete -> click Menu and select Delete
  4. If you stored your picture in device memory them move them to your media card

 

Check the below Knowledge Bases -

 

How to qualify low memory situations on the BlackBerry smartphone

 

How to maximize free space and battery power on the BlackBerry smartphone

 

Low memory state according to the File Free field on the Status screen

tanzim                                                                                  
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