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New Contributor
Posts: 2
Registered: ‎10-25-2013
My Device: bold 9780
My Carrier: vodofone

back to factory settings

I have bought a second hand blackberry bold 9780 and want to go back

to factory settings.

 

Would that be a problem? Will i be asked for passwords or pincode?

 

Thank you.

Bill Meyer

 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: back to factory settings

Hi wfmeyer

 

Welcome to BlackBerry Support Forums

 

 

If you bought a used device then it is always advised to perform a security wipe before using it . Currently are you getting the prompt  to enter the device password ? 

 

 

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New Contributor
Posts: 2
Registered: ‎10-25-2013
My Device: bold 9780
My Carrier: vodofone

Re: back to factory settings

Thank you for your promt reply Prince2012

 

I have selected the following  for emptying the  device:

1-Emails, contact persons etc

2-The by the user installed applications

3- Mediacard

 

 I have translated the above from Dutch into English as good as possible.

 

Then i have to type: "blackberry" to empty to confirm.

 

Is this all right so far?

 

Look forward to your reply.

 

Greetings

Bill