04-11-2013 08:31 PM
I hope you can help with this. I got a new z10 and cracked the screen within my fist week and rendered useless but i can still plug it in the computer. is there a way to restore my blackberry torch 9810 with the information my z10 has stored like textmessages and notifications?
Solved! Go to Solution.
04-16-2013 09:34 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
The BlackBerry 10 backup can not be restored on BlackBerry 7 devices.
Let me know if you have any more questions.
08-14-2013 11:45 AM
With my Bold I used to include my BB backups when I backed up my laptop to an external drive.
But with my Z10 I can't find where on my laptop the BB backups are sent on my laptop.
Can you direct me to where my Z10 backups are?
Thanks for your help.