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New Contributor
Posts: 4
Registered: ‎09-21-2011
My Device: Torch 9850
My Carrier: Verizon

backup

It's been over a month since my device wont back up when I connect it to the computer it says to disconnect and try again, I do and nothing happens.

Torch 9850

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: backup

Hi makelaynerdrgz,

 

Have a look at this article to troubleshoot any connectiviity issues between the BlackBerry and the BlackBerry Desktop Software. http://bbry.lv/mydQVW

 

 


-FS


 


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New Contributor
Posts: 4
Registered: ‎09-21-2011
My Device: Torch 9850
My Carrier: Verizon

Re: backup

I still can't figure it out, it's kind of frustrating