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Regular Contributor
Posts: 58
Registered: ‎08-04-2012
My Device: blackberry curve 9320
My Carrier: atat

bad youtube quality

Hi recently when I try to watch a video on youtube the quality will be bad .any ideas on how to fix
Guru II
Posts: 21,723
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: bad youtube quality

Open your browser, hit menu and go to Options. Scroll down and clear the browser cache. Then, with the device powered on, remove the battery, to reboot the device.

That often helps.

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Regular Contributor
Posts: 58
Registered: ‎08-04-2012
My Device: blackberry curve 9320
My Carrier: atat

Re: bad youtube quality

I have tried that already should I try it again
Guru II
Posts: 21,723
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: bad youtube quality

If it's not that then it's the connection. Does it work OK over wifi?

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Regular Contributor
Posts: 58
Registered: ‎08-04-2012
My Device: blackberry curve 9320
My Carrier: atat

Re: bad youtube quality

Well that's the only way of using youtube over wifi
Regular Contributor
Posts: 58
Registered: ‎08-04-2012
My Device: blackberry curve 9320
My Carrier: atat

Re: bad youtube quality

But it worked perfectly a few days ago
Guru II
Posts: 21,723
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: bad youtube quality

Youtube videos can also be streamed over 3G. That's why I asked.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Regular Contributor
Posts: 58
Registered: ‎08-04-2012
My Device: blackberry curve 9320
My Carrier: atat

Re: bad youtube quality

Oh sorry didn't now that well the only way I do it over wifi
Regular Contributor
Posts: 58
Registered: ‎08-04-2012
My Device: blackberry curve 9320
My Carrier: atat

Re: bad youtube quality

The thing I have realised that when I go to tabs and and have a video open I see it as a video.3gp isn't it surpose to be mp4
Guru II
Posts: 21,723
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: bad youtube quality

The Blackberry does video in .3gp format.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!