02-08-2013 11:36 AM
hello..olease help me i was just reading email omn my bb bold which i purchased 3month ago and all oversudden it shutdown and it doesnt turn on i plug in charge but to know avail...removed the battery but still not working even the led light is not going on.please help me
02-08-2013 11:50 AM
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!