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Posts: 1
Registered: ‎04-01-2013
My Device: 2011 9800
My Carrier: idea

battery not charging

My 9800 battery was not carging it showing battery status as external power what iS the reason
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Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: battery not charging

With the 9800 connected to your wall outlet charger, and powered on, remove the battery for a minute, replace and on boot up, does it appear to be charging?



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