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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-15-2013
My Device: curve 9320
My Carrier: tesco

battery red phone white

hey, does anyone know what it means if your battery is red but inside the phone its white?

my curve 9320 hasnt been in contacted with water at all. It turns off and the works for a bit but it works when the singal is off or wenthe sim is not in the phone.

when the sim is in the phone it only works when it charging.

its starting to fustrate me because i havent even had it that long and its only been red fow a few days.

but i am sending it into repair and telling them that the better is red but the phone is still white.


please can someone help me??????????????

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: battery red phone white

Hi taymarfmarf


Welcome to BlackBerry Support Forums


The  Battery with red stripe simply means that your device or battery someway or the other got wet or had encountered any moisture intrusion .


You can visit any mobile repair shop and see what they can offer .


taymarfmarf wrote:


when the sim is in the phone it only works when it charging.


Have you tried a good BlackBerry battery on your device to check the result ?


However if your device ever suffer any moisture intrusion then I doubt it will work as good as previously .




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