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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-31-2012
My Device: Curve 8520
My Carrier: aircel

battery symbol with a red x and my phone won't turn

i have the curve 8520... it was working earlier today I changed my sim card so I put my phone shut off. After this when I switched on my hand set...... then I found a battery symbol with a red x and the phone is not booting OS.  I am not sure what that means but my phone won't turn on and won't charge. I tried taking the battery out and now it turns on but the symbol is still there and the loading bar is on the screen and it won't change. I also took outmy sim card & memory card. Please help me... 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: battery symbol with a red x and my phone won't turn

Hi AnupamSingh


Welcome to Blackberry Support Forums



Have you Installed any Application recently before this problem ? If you have then start your device on safe mode and uninstall or undo any changes that you think may be responsible for the problem ,Check this Knowledge base :


KB17877How to start a BlackBerry smartphone in Safe Mode.




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