01-18-2013 04:13 PM
i need help i bought my wife a bb 9300 curve and now it wont turn on when i put it on charge the charge icon comes up as a battery symbol with a red x through it any idea on fix would be gratly appreciated
01-18-2013 04:24 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
01-19-2013 05:00 PM
yeah it worked a treat thanks for the info i no have another problem i have set up bbm and it has just been saying the same thing since last nite (associating bbm with your blackberry id ) how do i solve this
01-19-2013 05:04 PM
yeah it worked a treat thanks for the info
Excellent...you are most welcome.
i no have another problem i have set up bbm and it has just been saying the same thing since last nite (associating bbm with your blackberry id ) how do i solve this
Search on that error message in this site...it's been discussed many many many times...I'm sure the answer you need is already posted.