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New Contributor
Posts: 4
Registered: ‎03-01-2013
My Device: blackberry 9900
My Carrier: reliance smart

bb 9900 pushes a dot after a space

my 9900 set very often pushes a dot after space is pressed.its very irritating and a fix is needed.

Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: bb 9900 pushes a dot after a space

Hello. The standard for BB is that if you press the space bar twice, a period is automatically inserted for you. A single space bar press should not result in such...but if perhaps your keyboard has a problem, it may be double-pressing the space bar. But that, of course, is a completely different problem than that which you presented...

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 4
Registered: ‎03-01-2013
My Device: blackberry 9900
My Carrier: reliance smart

Re: bb 9900 pushes a dot after a space

Hi...a period occurs after a single space only...so is it a software glitch or in case if its a keyboard problem is it due to dusting in keypads??
Highlighted
Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: bb 9900 pushes a dot after a space

Anything is possible, so you will need to conduct more diagnostic tests if you want to try and narrow down to any specific cause. Start with Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.

 

If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.

 

If the behavior continues in Safe Mode, then something else is the cause (OS Corruption, physical damage, etc.).


Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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