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Hall of Famer III
Posts: 57,634
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: bb ID not working


adelebrannan wrote:
Are you able to check what my log in username is incase I'm getting that wrong

How would I do that? Perhaps you missed the information at the top of each screen on this site?

 

BSCF User Comm.JPG


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Hall of Famer III
Posts: 57,634
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: bb ID not working


adelebrannan wrote:
I have and it just keeps saying you have exceeded the number of attempts to sign in.


For security reasons, you have been locked out for 15 minutes.
Click forgot password if you need to create a new password.

Then you haven't let enough time pass. Each time you try too quickly, it may well reset the 15 minute clock. I'd recommend leaving it alone for an hour without trying anything.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 9
Registered: ‎04-05-2013
My Device: blackberry curve 8320
My Carrier: vodafone

Re: bb ID not working

Ok I'll leave it until tomorrow
New Contributor
Posts: 9
Registered: ‎04-05-2013
My Device: blackberry curve 8320
My Carrier: vodafone

Re: bb ID not working

Ok I've left if until today and it still comes up with you have exceeded the number of attempts to sign in.


For security reasons, you have been locked out for 15 minutes.
Click forgot password if you need to create a new password.
Hall of Famer III
Posts: 57,634
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: bb ID not working

Hmmm...odd...OK, then please try from a PC/Browser to log into your BB ID:

Don't try over and over please, just be very careful that you are entering the proper credentials.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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