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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-25-2014
My Device: bold 9900
My Carrier: idea

bb app not connecting

hai i am using bb9900,connection is Idea(india).i had activated bb pack.but when i try connecting bb app,it shows that to contact ur service provider.when i contact they tells that the pack is acctivated and there is no issue from there side.can anybody able to help me.

Forums Veteran I
Posts: 1,620
Registered: ‎11-01-2013
My Device: Z30, Z10 (, 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: bb app not connecting

Hi and welcome to the Community 


Try to register your device to you network provider. Article ID: KB00510 How to register a BlackBerry smartphone with the wireless network


Good luck and let us know the result. 

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