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New Contributor
Posts: 3
Registered: ‎12-11-2012
My Device: BlackBerry Bold 9870
My Carrier: mtc namibia

bb app world

Hey guys, I upgraded my BlackBerry Application world and when my device finished the required reboot my app world icon was missing, how do I get it back? I tried downloading it again, but it didn't work neither dit anything else I tried! Please help
Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: bb app world

Hello,

 

Please check here:

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone

If AW is there, then it's installed. It's normally a matter of finding the icon. Look everywhere...Homescreen and all sub-folders (e.g., Downloads, Applications, etc.). Also make sure that "Show All" is active just in case the icon is hidden. Also make sure you are not running some theme that might be blocking the icon.

 

Otherwise, perhaps this KB applies:

  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

Good luck and let us know!

 



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎12-11-2012
My Device: BlackBerry Bold 9870
My Carrier: mtc namibia

Re: bb app world

My device is running the BB 6 os, I tried the possible solutions except downloading a older version of app world, one thing that I noticed now, when I go to Options- device- application management, I do find that app world is installed but when I click on it, under the status title it says 'not running', you know what that's about?,y