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New Member
Posts: 1
Registered: ‎10-14-2013
My Device: bold 9650
My Carrier: verizon wireless

bb bold 9650 enterprise activation

cannot get the enterprise activation or browser to activate!  It used to work, then after updating i lost it. i get the error called  "Uncaught Exception: OlympiaRenderingEngineFactory not initialized"  Please help!

Hall of Famer III
Posts: 57,602
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: bb bold 9650 enterprise activation

Hi and Welcome to the Community!

 

Given your description, I'd guess that something went wrong with the update you performed. BTW -- whenever on BES, one should always coordinate updates with their BES admins, as there may be things that need to be handled in a specific way for that BES environment. For your recovery, I continue to recommend that you involve your BES admins...you will need to carefully insert into the process the re-activation process, and your BES admins may need to actually remove your BB from BES before you proceed. So, please coordinate with them, and do what they recommend.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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