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New Contributor
Posts: 2
Registered: ‎08-30-2012
My Device: curve 9320
My Carrier: safaricom

Re: bb curve 9320 serious issues

Well I think have the solution,its basically a manufucturing defect.the Processor overloads hence drawing more power from battery hence heating.
New Member
Posts: 1
Registered: ‎01-27-2013
My Device: curve 9320
My Carrier: Touch Mobile

Re: bb curve 9320 serious issues

Sir. i am John, i have a problem with my 9320, i am not receiving sms on time, always late. and also hard to send sms, i tried to changed my sim with same network, but its still the same, but when i try another network sim, its working properly, whats the problem now? my network or my phone? sorry for the bad english.

New Member
Posts: 1
Registered: ‎02-15-2013
My Device: Curve 9320
My Carrier: Bmobile

Re: bb curve 9320 serious issues

I bought my 9320 one week ago. Initially the battery that came with it was draining fast and dying very quickly. I went back to the store where I purchased the phone and explained what was taking place and they exchanged the battery for me. However the trend of the battery dying quickly continues. 

 

The phone only last about 8 or 9 hours. I am not accustomed to this since I owned a BB Curve 8520 for almost 5 years and the battery performed excellent. 

 

Can someone tell me what to do.  I have been all over the internet and none of the suggestions listed have worked thus far. 

New Member
Posts: 1
Registered: ‎03-03-2013
My Device: curve 9320
My Carrier: rim

Re: bb curve 9320 serious issues

I bought mine last week all of a sudden there was a white line on my screen & I never dropped it or sat on it as the matter of fact its always in my phone pouch,I have to change the screen now,this is so disapointing blackberry should improve on their products
Contributor
Posts: 10
Registered: ‎03-04-2013
My Device: Curve 9320
My Carrier: Vodafone

Re: bb curve 9320 serious issues

Hey guys... I just bought a 9320 2 weeks back, it was downloading fast, and all that, but after a week or so my 3G is slow even my friends curve 8320 's EDGE is faster... Any reasons for that?
Posts: 95,482
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bb curve 9320 serious issues


kazz91 wrote:
Hey guys... I just bought a 9320 2 weeks back, it was downloading fast, and all that, but after a week or so my 3G is slow even my friends curve 8320 's EDGE is faster... Any reasons for that?

Have you rebooted your device? Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.



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Contributor
Posts: 10
Registered: ‎03-04-2013
My Device: Curve 9320
My Carrier: Vodafone

Re: bb curve 9320 serious issues

I took out the battery as instructed, waited for about 2 to 4min, re-inserted, it restarted normally, but still having the same problem, the 3G is very slow when you download something. Still feels like EDGE.
Posts: 95,482
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bb curve 9320 serious issues

What are you downloading?

 

Open your browser > Menu key > Options > choose the browser cache settings and clear the history and cache.

then, reboot again.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎03-04-2013
My Device: Curve 9320
My Carrier: Vodafone

Re: bb curve 9320 serious issues

Normal things like music, I like quality, but its only like 7MB and it takes years to download it, compared to the first week I had the device, which took like 3-5min. Let me do as instructed.
Contributor
Posts: 10
Registered: ‎03-04-2013
My Device: Curve 9320
My Carrier: Vodafone

Re: bb curve 9320 serious issues

Nothing still, it downloads 350kbs and than shows an "error" message under the download.

This is frustrating though. Because I returned it to the network provider, and they said from their side everything is fine.