04-07-2013 02:24 AM
hi i have a problem with my bb. it is getting switched off occasionally and when i try to switch in on it doesnt, unless i plug it on to the charger. even when the battery is fully charger it shows the 'x' icon when it goes off by itself.. and the going off thingy is happening more frequently now. what do i do??
04-07-2013 07:47 AM
Welcome to BlckBerry Support Forums
The problem may be within your Battery ! Have you try to use another BlackBerry battery. If you can manage or barrow a good battery from any of your friend then try it on your device to see the results.
So try it or let us know if you already tried it .