01-24-2013 09:15 PM
Hi I have been trying for several days to resset my bb id password. I created a new one but still the system asked me to go to the email and confirm. I did not put an alternative email, so I don't know which email the system is referring to.
I need help
01-24-2013 10:43 PM
Welcome to BlackBerry Support Forums
Can you try to reset your BlackBerry ID password again by following this Knowledge Base :
KB26361 :How to change or reset a BlackBerry ID password.