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New Contributor
Posts: 2
Registered: ‎01-24-2013
My Device: Blackberry Curve 8520
My Carrier: Digicel Haiti

bb id setting

Hi I have been trying for several days to resset my bb id password. I created a new one but still the system asked me to go to the email and confirm. I did not put an alternative email, so I don't know which email the system is referring to.

I need help

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: bb id setting

Hi johnco33

 

Welcome to BlackBerry Support Forums

 

Can you try to reset your BlackBerry ID password again by following this Knowledge Base :

 

KB26361  :How to change or reset a BlackBerry ID password.

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