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10-17-2013 03:29 PM
I can not open app world, when i want to open it to update apps i got a message that the id is not wright, i didn't change anything, when i want to reset the password, i got a message that it is not possible and that i am blocked for a periode.
after this period i try it again, and get the same message
Even tried is on the pc, but i got the same message
Can nog update or download anything, change the email adres to log in, didn't help
Can somebody give me the solution what i have to do, so i can use bb app world again??
10-17-2013 11:42 PM
Hi and Welcome to the Community!
Unfortunately, you've not quite told us the exact and complete content of the error messages you are seeing...and, without those, we can't possibly fully understand your situation and thereby provide you with useful and specific guidance. Therefore, all I can recommend is that you see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
10-18-2013 01:37 PM
I will try it to make more specific
When i want to log in by app world, i fill in my user id ( email) and password
then i got a message that i tried to many times to log in, and i am blocked for 15 minutes,, then i can try it again, but when i do, i got the same message
even when i try to chance my password it gives the same message
Ik hope this is more clear for you to help me?
10-18-2013 09:58 PM
11-07-2013 02:35 PM
i have read the thread, and i recognize what they say there, but it gives not the solution to use my bb id again
i still got al the time i tried to log in, the same message, invalid password and locked out fo 15 minutes
next try the same problem, and so far i dont get any further
I dont know what else i can do anymoren?
11-07-2013 11:24 PM
11-13-2013 02:07 PM
From the BlackBerry smartphone running BlackBerry 6:
This are the instructions from the site, but....
when i navigate to blackberry id, i dont see change on my device next to bb id password
I only can enter the password, which doenst fit