10-23-2012 09:39 PM
To update your phone with the latest OS offered by your carrier, simply plug your phone in to your PC and open BlackBerry Desktop Software. If you don't have BDS installed on your PC, download it at www.blackberry.com/desktop . Once you've plugged your phone in and BDS recognizes it, it will suggest installing an OS if one is not detected on your phone currently. Just follow the prompts.
I hope that helps you.
02-15-2013 09:07 AM
Hey:L, my blackberry messenger display picture would not change for a couple of weeks, so i everything like taking my battery out, It did not work so I looked all over the enternet and I could not find anything to help with this problem so wiped my phone thinking it would work and it didnt/: so now everytime click on my bbm white screen with black writing say's 'restoring bbm' with timer by the side, is there anyway you could help fix this?