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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎12-10-2012
My Device: storm2 9520
My Carrier: globe

bb storm 9520

hi my phone was dead....it was all white and says device error:370 reset...could please help me how to resolve this problem.....thanks

Hall of Famer III
Posts: 58,165
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: bb storm 9520

Hi and Welcome to the Community!

 

Please try the various things in these articles:

Good luck and let us know!

 


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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