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New Contributor
Posts: 2
Registered: ‎05-03-2013
My Device: Curve 9320
My Carrier: vodafone

bbm 7 display pictures don't show

I had lots of trouble downloading the new version of bbm an when I finally managed to do it the display pictures won't come up? Help
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Contributor
Posts: 25
Registered: ‎04-19-2013
My Device: Blacckberry 9630
My Carrier: Digitel / Movistar

Re: bbm 7 display pictures don't show

Hello, 

 

thank you for posting. 

 

Have you confirmed your settings, to make sure that your BB is set to show the pictures? I know that after an OS upgrade, some of the settings do not get transferred - also depending on what you wish to restore afterwards - so it might be a good thing to check on that.. 

 

In addition you could try to uninstall and then reinstall BBM, which is likely to fix the problem as well and should not be of much trouble, since the data will still be there once the new download connects to your BB ID account. 

 

 

Hope that helps, 

 

Ben 

New Contributor
Posts: 9
Registered: ‎05-06-2013
My Device: 8520
My Carrier: tesco

Re: bbm 7 display pictures don't show

Hello

 

Yes you say to re-install the bbm but i ddi that and swip my phone and yet my bbm picture won't change at all

Contributor
Posts: 25
Registered: ‎04-19-2013
My Device: Blacckberry 9630
My Carrier: Digitel / Movistar

Re: bbm 7 display pictures don't show

That is very strange. I have no idea right now as of what causes this. I will do some research for you and get back to you.
New Contributor
Posts: 9
Registered: ‎05-06-2013
My Device: 8520
My Carrier: tesco

Re: bbm 7 display pictures don't show

Oh thank you really much, it might be about the bbm