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New Contributor
Posts: 2
Registered: ‎01-27-2014
My Device: 9720
My Carrier: base

bbm 9720 recovery password

[ Edited ]



I just try to reset my blackberry ID password.


The system says "e-mail sent at", but I don't get any e-mail, not even in spam.


I don't know how to recover my bb ID coz it asks continuously for it and therefore cannot send any blackberry messenger.


Any E-Mail, phonecall or link for helping me change this password (I tried already the online stuff) would be a great help.


Tanks for your reply.

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bbm 9720 recovery password

You are presently receiving other email on the same email account as the BBID is registered?

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New Contributor
Posts: 2
Registered: ‎01-27-2014
My Device: 9720
My Carrier: base

Re: bbm 9720 recovery password

Yes, this e-mail is working (yahoo)


Is it possible blackberry block this mail because my blackberry has this e-mail regsitred and I can collect email immediatly to my blackberry ?

I mean on my blackberry, the email box is this e-mail (but therefore, how to recover my blackberry ID) ???


Thanks for your help