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Visitor
Posts: 1
Registered: ‎05-19-2012
My Device: BB Bold 9780
My Carrier: Globe telecom

bbm already installed but no icon display

Hi,

 

I have an error encounter in BBM it's already installed but no icon display on my cellphone, please help what i need to do?

 

Thanks

Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: bbm already installed but no icon display

Hi and Welcome to the Community!

 

Here is a KB that discusses that error:

  • KB23968 BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone

 

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the symtoms you are experiencing, should reveal all applicable existing threads to you.

 

Good luck and let us know!



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