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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎04-02-2013
My Device: blackberry bold
My Carrier: 9790

bbm can't set up

Hi all My problem is when I overwrite from bbm6 to bbm 7 after I install it I open it and it write for me starting blackberry I'd after 2-5 second it write for me setting up bbm I wait 6 or 7 hours after that I press the menu bar the writting was disappear. So how can I solve it Please answer me quickly
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: bbm can't set up

Hello Omar,


What happens when you attempt to login to your BlackBerry ID after launching BBM? Do you see a blue screen or do you receive any error messages?


Thank you.



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