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New Member
Posts: 1
Registered: ‎02-13-2013
My Device: bold 9790
My Carrier: blackberry

bbm contact backup list

Hi I would like to know what do I do when I want to save or retrieve my bbm contact list from a backup file that I have saved but wen I go to my options I dnt have that option available on my phone,it doesn't say anything about a backup file at all?
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Hall of Famer III
Posts: 58,156
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: bbm contact backup list

Hi and Welcome to the Community!

From what you describe, it sounds like you upgraded to the new BBM7. As such, the method of BBM contact backup has changed. It is now "in the cloud" and attached to your BBID. It is automatically done, and if you associate your BB ID to a different BB, your BBM contacts will come down to that BB from "the cloud".

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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