Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎04-26-2013
My Device: curve 8530
My Carrier: O2

bbm detail

I want to know if you can get bbm details from your phone supplier through your monthly bill? Ie: we all get text, calls and picture message details of when called/text and to what number etc, but nothing shows for bbm messages. Can this be done?? Stuart
Hall of Famer III
Posts: 57,210
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: bbm detail

Hi and Welcome to the Community!

Well, with enough time and money, pretty much anything can be done. But, it would actually be up to your provider to say if/how they can do this.

I suspect not...from the perspective of things that can be tracked, I think that BBM is intermingled in with other "pure data" stuff. They would have to figure a way to segregate out pure BBM traffic, capture and store that usage, and then report it out to their customers on their monthly billing cycle. Sounds rather challenging to convince a carrier, already probably strapped to maximize shareholder value, to spend money on something like that.

But, again, it's a question for your carrier.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Highlighted
Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: bbm detail

maybe you can find a third party app on your 8530 that will log all your BBM Activity.



The search box on top-right of this page is your true friend, and the public Knowledge Base too: