01-20-2013 02:24 PM
Hi and welcome to the forums!
Did you restore your BBM contacts after you wiped the device?
KB20554 How to back up and restore the BlackBerry Messenger contact list
01-26-2013 06:06 AM
My BBM display picture is not updating on my contacts phones.
My new contacts have no BBM pics displaying and my older contacts display pictures are fine.
I have read that I just have to be patient but it's been 2 weeks now. I havent updated software or anything like that so am really confused and frustrated.