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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎02-26-2013
My Device: TOURCH 9800

bbm icon does not appear in home screen as I update from BBM 6 to 7

 am using Torch 9800. I have been unable to locate the BBM icon since I was try to upgrade BBM 6 to 7. I have checked all the tabs and folders, and it is still nowhere to be found. BBM  application is only listed in a BB app world,and update fail all the time I want to upgrade please help

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: bbm icon does not appear in home screen as I update from BBM 6 to 7

Hello jmawalla,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding your missing BBM icon.


The following article will assist you regarding your missing BBM icon: http://bbry.lv/UzPueo


Let us know if this helps.



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