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BlackBerry® OS Smartphones

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New Contributor
Posts: 4
Registered: ‎01-14-2012
My Device: blackberry torch 9800
My Carrier: Vodafone SFR

bbm icon invisible

I have got a problem with the new bbm 6.1.0.49. When I upgraded, I rebooted my machine and bbm is invisible and unusable. How to use again bbm ? I love bbm and don't have it is a torture. 

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: bbm icon invisible

First, make sure your icon isn't hidden. While on your homescreen, press the menu key and select Unhide All or Show All Icons. Start with that then we can explore other options.


I hope that helps you. :

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 4
Registered: ‎01-14-2012
My Device: blackberry torch 9800
My Carrier: Vodafone SFR

Re: bbm icon invisible

I already look that way but bbm is still there. it appears in the configuration page but I can not reach it.