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Visitor
Posts: 1
Registered: ‎12-12-2012
My Device: blackberry bold 9790
My Carrier: orange

bbm messenger. won't work after upgrade!

I upgraded. My bbm from 6.0. To 7.0s and after it upgraded, it won't alloW me to use. My bbm, it keep on tellin me to put my blkberry I'd, and although I'm putiing in the correct pin, it keep on telling mE am not and thn it blocks me. From Tryning too many time for 15 mins. My fones is a blkberry curve 9790 user orange, some1 please help
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: bbm messenger. won't work after upgrade!

You may have to wait for it to unlock.  You can try to reset your password from the computer:

https://blackberryid.blackberry.com/bbid/recoverpassword

 

Since the account is locked, like I said you may have to wait to try this.  Sorry this is giving you trobles.

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