Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-12-2012
My Device: blackberry bold 9790
My Carrier: orange

bbm messenger. won't work after upgrade!

I upgraded. My bbm from 6.0. To 7.0s and after it upgraded, it won't alloW me to use. My bbm, it keep on tellin me to put my blkberry I'd, and although I'm putiing in the correct pin, it keep on telling mE am not and thn it blocks me. From Tryning too many time for 15 mins. My fones is a blkberry curve 9790 user orange, some1 please help
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: bbm messenger. won't work after upgrade!

You may have to wait for it to unlock.  You can try to reset your password from the computer:



Since the account is locked, like I said you may have to wait to try this.  Sorry this is giving you trobles.

Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!