09-12-2013 02:01 PM
hi hello, i have a problem with my blackberry 9790 the data plan is not working, but if i put my simcard to other blackberry celphone it is working, can somebody help me. thanks
09-12-2013 02:38 PM
Welcome to BlackBerry Support Forums
From where you bought your Bold 9790 , from your Carrier Etisalat or from any other sources ? Have you contact your carrier about this issue ?
09-12-2013 03:14 PM
i both this cp for etisalat last year, i called already the etisalat but they dont give me exact solution, they send me text message for further instruction, but its not working. do u have any idea for this kind of problem
09-12-2013 03:24 PM
i both this cp for etisalat last year, i called already the etisalat but they dont give me exact solution
If you bought that device from your Carrier itself then they were responsible for all Services and should offer all formal support for your BlackBerry . Activating such Data Plan on a specific BlackBerry has to be done by our carrier itself . I suggest , call them again and ask for a solution , If they were unable to offer any solution to your problem then request them to forward your case to BlackBerry .
09-15-2013 05:14 AM
the guarantee of this mobile is finish already, thats why i asked to some one who can help me here. by the way thanks. maybe i need to bring these cp to the technician.
If I understand your original post clearly then your problem is with your Carrier Etisalat , I doubt what a techician will offer help in this regard . You should contact your Carrier Etisalat personally and ask for the reason why you're unable to use Data Services on your device even after activating such data plan . Because that particular device you bought from your Carrier Etisalat itself but not from any other sources as you said .
Be sure that Etisalat register your Device on there network so that such data services works on that device.
10-06-2013 02:48 AM
hello guys, now i have a new problem about my blackberry9790, the blackberry world cannot update, if i update it always says error, 907 cod, what can i do about this error, Somebody can help me???
thanks in advance.